Refund policy
RETURNS & WARRANTY POLICY
Last updated: April 15, 2026
At Scaleuptoolsverse, we specialize in premium digital products designed to help you scale your Shopify business.
Due to the nature of digital downloads, all sales are final.
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NO RETURNS OR REFUNDS
Once a purchase is completed and the product is delivered, we do not offer refunds, returns, or exchanges. Digital products cannot be "returned" once accessed or downloaded. -
EXCEPTIONS
Refunds may only be considered under the following conditions:
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You were charged multiple times for the same product
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You did not receive access to your purchased product
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The file is completely unusable or corrupted
If any of the above applies, contact us within 48 hours of purchase.
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WARRANTY DISCLAIMER
All products are provided "as is" without warranties of any kind, either expressed or implied. We do not guarantee specific results, performance, or business outcomes. -
PRODUCT USAGE
You are granted a non-transferable, single-use license for each purchase unless otherwise stated. Redistribution, resale, or sharing is strictly prohibited. -
SUPPORT
We provide support for:
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Download issues
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Basic setup guidance
We do not provide:
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Custom development
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Store setup services
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CONTACT
For support inquiries, contact:
support@scaleuptoolsverse.com