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Refund policy

RETURNS & WARRANTY POLICY

Last updated: April 15, 2026

At Scaleuptoolsverse, we specialize in premium digital products designed to help you scale your Shopify business.

Due to the nature of digital downloads, all sales are final.

  1. NO RETURNS OR REFUNDS
    Once a purchase is completed and the product is delivered, we do not offer refunds, returns, or exchanges. Digital products cannot be "returned" once accessed or downloaded.

  2. EXCEPTIONS
    Refunds may only be considered under the following conditions:

  • You were charged multiple times for the same product

  • You did not receive access to your purchased product

  • The file is completely unusable or corrupted

If any of the above applies, contact us within 48 hours of purchase.

  1. WARRANTY DISCLAIMER
    All products are provided "as is" without warranties of any kind, either expressed or implied. We do not guarantee specific results, performance, or business outcomes.

  2. PRODUCT USAGE
    You are granted a non-transferable, single-use license for each purchase unless otherwise stated. Redistribution, resale, or sharing is strictly prohibited.

  3. SUPPORT
    We provide support for:

  • Download issues

  • Basic setup guidance

We do not provide:

  • Custom development

  • Store setup services

  1. CONTACT
    For support inquiries, contact:
    support@scaleuptoolsverse.com